FAQ
Frequently Asked Questions
The questions founders and buyers ask most — about MOQ, sampling, branding, lead time, logistics and compliance.
- MOQ & pricing
- Sampling
- Branding
- Shipping & compliance
Frequently Asked Questions
Real questions from first-time brand founders and seasoned buyers.
What is the minimum order quantity?
100 pieces per style and color. You can mix sizes within a style, so a first order can cover a small but real assortment.
I'm a complete beginner — can you help?
Yes. Our ODM service designs the collection from your brief; many clients started with only a logo and a color idea.
Do you do logo printing and embroidery?
Both — sublimation, screen print, heat transfer and embroidery, with a free placement mock-up before bulk.
How much does sampling cost?
Sampling is free for qualified bulk orders; otherwise a small fee applies and is credited to your first reorder.
What is the lead time?
Sampling ~7 days; bulk 15-25 days after approval; then express 5-7 days, air 7-12 days, or sea 25-40 days by region.
Can I mix products in one order?
Yes — wholesale and ODM orders can combine leggings, bras, tops and sets in one shipment.
Which certifications do you support?
OEKO-TEX, BSCI, REACH and GRS for recycled content; US CPC pathway advised on request.
How do you ship?
Express, air or sea; DDP/DAP terms available. We label cartons to your 3PL or warehouse spec.
Who owns the design?
You do. Tech packs and files developed for your brand remain yours.
How do I start?
Send a brief via the free sample & quote page — we reply with a quote in 24 hours.
Still have a question?
Email, WhatsApp or the form — a real person replies.